Frequently Asked Questions
Everything you need to know before your next dive.
How much does shipping cost for diving equipment?
We offer flat-rate standard shipping on all orders, with free delivery available on orders over $150. Expedited shipping options are also available at checkout for urgent gear needs.
What is your return policy for wetsuits and fins?
You can return unused items in their original packaging within 30 days of purchase. Please ensure tags are attached and the gear has not been used in water to qualify for a full refund.
Do you offer warranties on dive computers and regulators?
Yes, all technical equipment sold by Diving Direct comes with a full manufacturer's warranty. We also provide a 1-year store guarantee against defects in workmanship.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. International shipping rates and delivery times vary based on the destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger equipment purchases.